Introduction
The development of Xpert Suite started in 2003 and since then the platform has been continuously developed and innovated. Due to the modular construction, parts of Xpert Suite can be renewed and improved. Unlike other suppliers, it is therefore never necessary to rebuild the entire platform integrally, which prevents possible transition and migration problems.
Thanks to our active Product Lifecycle Management, Xpert Suite remains a state-of-the-art software platform. We realize that technological advances are essential to remain the most secure platform on the market and to take full advantage of new opportunities.
To ensure that the functionality of Xpert Suite continues to meet your needs, we focus on both technical and functional development. In addition to refreshing the underlying code, we regularly add new options that optimize the use of our platform. These improvements are made available through our regular, nine-weekly releases.
In some cases, it may be necessary to carry out (part of) the transition manually, for example with design aspects, links or updates of underlying technology. We support our customers as much as possible and expect the functional managers to be involved in these processes in a timely and proactive manner.
The phases of an End of Life process indicate how far a transition has progressed and what the requested action is:
Projectfases Xpert Suite | |
Phase 0 – Development | The developers of Otherside are designing and developing new functionality.
There is no schedule yet for when this functionality will be available and the old one will be archived. |
Phase 1 – Available | The new functionality has been tested and is available.
If an automatic transition is possible, it will be performed at release. Otherwise, functional managers can start using the new functionality (in phases). Our advice is not to postpone this. |
Phase 2 – Transition | A hard end date has been set for archiving the old functionality. Functional managers must actively work to complete the transition on time. |
Fase 3 – Archivering | The transition to the new functionality is being completed.
The old functionality will be permanently archived after the deadline and will no longer be available on the set end date. |
At Otherside at Work, we strive for a smooth transition for every change. We understand that clear planning, plenty of time for the transition period and clear instructions are of great importance. We will therefore do everything we can to safeguard these elements and to ensure that the transition process is as smooth as possible.
By means of phasing and well-defined end dates, we provide clarity about the transition phases. We understand that time is a crucial factor in change, which is why we ensure that sufficient time is available for a structured transition.
Our instructions will be clear and understandable, so that the functional managers are well prepared for the changes. Together, we are committed to not only making Xpert Suite a state-of-the-art platform, but also maintaining it.